Jim Dixey: Prior to joining GBCS in August 2003, Jim was the Assistant Dean and Director of the MBA Career Management Center at Georgetown University’s McDonough School of Business and before that the Associate Director of Career Management for Georgetown University. He also taught management at Purdue University from 1993 to 1995. Jim spent almost 25 years in the airline industry, holding a variety of management position in operations, marketing, revenue management, customer service, and human resources. He served in Vietnam with the U.S. Navy.
Diane Gottsman: Diane Gottsman is a nationally recognized etiquette expert and the owner of The Protocol School of Texas, a company specializing in corporate etiquette training. Diane is also the author of Pearls of Polish, an etiquette guide for today’s busy woman. Her smart, cosmopolitan approach is peppered with humor and leaves her audience wanting more. From properly setting a table to mixing and mingling with aplomb, Diane is considered the “go to” etiquette expert for corporate etiquette topics. “The key,” says Diane, “is to put others at ease while presenting oneself in a perfectly polished manner.” Diane is a sought after industry expert who is regularly featured on several morning television shows and has been quoted in national publications such as The New York Times, Forbes, CNN, Bloomberg Business Week, Glamour, NPR and the Chicago Tribune, to name only a few. Diane’s website was recently named by Forbes as one of the Top 100 Websites for Women.